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Hanki ainutlaatuisia tarjouksia ja ennakkoon pääsy uusiin tuotteisiin.
Shipping policy
Shipping Policy
Delivery Areas
We currently deliver orders to Finland and other EU countries. If you would like delivery to another location, please contact our customer service.
We currently deliver orders to Finland and other EU countries. If you would like delivery to another location, please contact our customer service.
Delivery Time
Orders are processed within 1–3 business days of receiving the order. Delivery time within Finland is typically 2–5 business days. Within the EU, delivery may take 5–10 business days.
Orders are processed within 1–3 business days of receiving the order. Delivery time within Finland is typically 2–5 business days. Within the EU, delivery may take 5–10 business days.
Delivery Methods and Costs
We offer the following delivery options:
We offer the following delivery options:
- Posti (letter or parcel)
- Matkahuolto
Tracking
Once your order has been shipped, you will receive a tracking link via email to follow the progress of your shipment.
Once your order has been shipped, you will receive a tracking link via email to follow the progress of your shipment.
Lost or Damaged Shipments
If a shipment is lost or damaged during transport, please contact us as soon as possible so we can investigate the matter with the carrier.
If a shipment is lost or damaged during transport, please contact us as soon as possible so we can investigate the matter with the carrier.
Contact Information
If you have any questions about deliveries, you can reach us by email: kerkko @ pilvix.com
If you have any questions about deliveries, you can reach us by email: kerkko @ pilvix.com